Resetting your password at sign in

Here's the instructions on how to reset your password when signing in

  • If you have forgotten your password, you can send a reset link to your email when signing in to your account. First, write your email to Email Address section in the sign in page and click Next
  • Next, click Forgot password? below the sign in.
  • Write you email address to the Email address section and click Send reset link to my email.

  • You'll receive an email from Orchidea Support containing a link for resetting your password. Click the link from the email.

📌 If you didn't receive an email, check your junk email box.

  • From the opening window, click Start to reset password.
  • Write your new password to the section below New password.
  • Finally, click Reset.
  • Your password is now reset.